Have had difficulties with renewing WiFi and other connect services for our Cayenne. Tried the 800 number (don’t bother unless you have hours to waste) also tried the Porsche e-mail, another waste of time. Actually went to the dealership in West Palm Beach. Some of the people were nice, but unfortunately useless. Finally called Village Porsche in Cincinnati. A very nice and helpful person named Melanie helped us over the phone and fixed our problem. She was very courteous and patient. She told us she had never done what we requested, but would do her best. Great customer service!!
Kenny guided me through the process, and he made every step of the way easy and seamless. He listened to what I was looking for, was always responsive, and made the car-buying process enjoyable. I would recommend him to anyone!
Kenny was a major help! He listened to what I wanted, was very helpful, worked after hours to get me in a price that was affordable for my budget, and walked me through the technology of the S60. He was the reason I chose to lease at the location versus using the online subscription service.
Porsche of the Village has provided us with excellent Sales and Service over the past 8 years. We would highly recommend them.
Azziz was awesome! Great communications which made the car buying process so easy and fast! I was in and out in a flash. I drove 3 hours from Fort Wayne Indiana to pick up my Panemera and the facility is top notch!
We took delivery of a new 2020 Porsche 911 cabriolet on May 28 after working with AJ Murphy and Rob Bernard at the dealership. From start to finish from negotiation to delivery was a great experience. As I have taken delivery of a number of vehicles in the past 40 years this was - by far - our best total experience. Friendly, courteous, professional, knowledgeable, fair - I literally "kick myself" for not having bought a car with them earlier. In the two weeks since taking delivery they have had routine follow ups and check-ins to ensure the post experience has been ...
Found a 2015 Boxster GTS on line. Since I was from out of town, I was unable to view the car before traveling to Cincy to purchase it. Robert was awesome - from photos, videos, build sheets, to the history of the car, I felt like I knew the car before I arrived. After flying into Cincy Airport, Robert was there to pick me up and handle everything. And even though we found there was a small issue with the car, the dealership stood behind the vehicle and guaranteed to make it right. Excellent experience.
This is my fourth vehicle I've purchased from Kenny and AJ at Porsche of the Village. They made the purchase experience super quick and easy with practically no negotiation. I would highly recommend working with Kenny at this dealership if you're in the market for a Porsche. He will take care of everything you need and not waste your time. Thanks again!
Just picked up my new Macan and I just love it!! I must say everyone was great! They treated me with courtesy and respect from the start. Trey, A.J., Aziz and Bill were very professional without being stuffy. I'd like to thank Aziz in particular. He was wonderful to work with and obviously knows his stuff. GREAT JOB!!
A huge shout out to Sales Consultant Aziz Aripov and to Volvo of the Villages. I recently had the easiest, most pleasant car buying experience in my 64 years of buying cars. All of my calls were answered promptly, and my questions answered satisfactorily. Aziz was patient in dealing with myself and my wife and we were both very pleased with him. The paper work was ready when we arrived to close and the whole process took only a few minutes. The car (used) was delivered in perfect condition and Aziz even had two bottles of cold water in the cup ...
I have had my Porsches (4) serviced at Porsche of the Village for the past 15 years. During that time I have worked closely with David Proffit the service manager to feel 1000% comfortable with the work needed and the best solutions to my service problems. In addition to the standard service of the cars, David has helped me with the winter-to-summer switchover and back, even when I had a car change in the middle of it requiring a size change - he was a magician! You may have heard that "It isn't just about the cars, its about the people?&...
Suspension issue covered under used car warranty that I didn't know still existed and performed 60k service at a fair price. world class service that haven't experienced at any dealership in the past
Jim was excellent in all categories. He was very responsive in getting back to me. He was very courteous. He was very fair in negotiations. He went above and beyond.
This was an out of state purchase. Jim was great. Helped me with my trade in and shipping as well. Very happy with the purchase. Would do business again and would recommend to others as well.
I purchased a 2011 Porsche Carrera S a couple of months ago from this dealership. Everything was handled via email and the salesman, Jim Mohrfield, made the buying process very easy and was even able to find better financing terms with a local bank in their area. I live in Texas, so Jim even helped secure transportation of my Porsche from their dealership in Cincinnati, OH to my driveway. I would definitely consider this dealership again for any future purchases and Jim was a great guy to work with throughout the entire process.
Jim Mohrfield was very courteous and professional and he delivered my vehicle in as described condition at a great price. I would recommend this gentleman highly. I have no reservations in doing so.
I found my certified pre-owned Boxster online at Porsche of the Village. I live all the way in San Diego, but this was the car my wife was looking for. Jim made the long distance process of evaluating and planning the purchase very effortless. Communicating with Jim was always fast and easy, and he was quick to reply to my questions. Jim was even able to find me better financing that I could at home! Once arriving in Cincinnati, Alex was able to take over the purchase without a hitch. Alex did a great job of wrapping up the purchase ...
Dealt with Jim over the phone and through email as I live 500 miles from the dealership. I traded in a 2004 Corvette on a 2010 Porsche Cayman S. The trade in value of my car was not what I had hoped for but Jim did come off the list price of the Cayman so I was satisfied. The car clean and ready to go when I arrived. The only glitch was with the Cayman's navigation system. I was told that the maps had been upgraded to the latest version when it fact they weren't. Jim agreed to pay for the ...
Jim was great to deal with...he made the transaction extremely smooth even though I live all the way down in Houston Texas! The car was wonderfully detailed with no blemishes! Thanks for everything Jim!...and of course thank you Porsche for making the most thrilling car period! Sincerely Rishi B
I had a very positive experience with Porsche of the Village. I live in Illinois and purchased the car from a distance of 500 miles. The car was in great shape and as described. They gave me a fair price on my trade and the selling price of the car I purchased was fair as well. I would strongly recommend Jim Mohrfield and Porsche of the Village.
I purchased a pre owned Porsche from Jim Morfield. I found the vehicle advertised on the internet and made all the arrangements via email. Jim was a pleasure to work with. He arranged to trade my Audi Q-7 at a fair price. The lines of communication were always open. AJ handled the financing in a down to earth, but professional way. I live 600 miles from the dealership and drove the trade to them. Jim was most accomadating. I have purchased many vehicles from dealers over the years and I can't remember having a better experience. Keep up the good ...
Jim Mohrfield was a great salesman to work with. He facilitated my decision making process for a CPO 2010 911 C4S Cabriolet. He is very straight forward and easy going. I really appreciated working with Jim. He even came through with a transport service (I live in WA state) when the original company failed to pick the car up! I highly recommend Jim and the dealership.
The porsche I purchased from them was in excellent condition. The car was nicer than expected and the process for buying the car was painless, all the documents were ready for my signature. I value good customer service and received it from every one involved. I would buy from them again, they are a 9 hour drive for me and they are worth it.
I was very pleased with my experience at Porsche of the Village. The dealership is in a nice area of town and the people at the dealership are the kind of people I like to do business with. I flew up the next day. They picked me up at the airport and took me to a very nice hotel nearby. The next morning, I test drove the car with Jim then paid for the car. Afterwords, Jim showed me how to work the GPS so that I would not drive through downtown Cincinnati on my trip to Tennessee. It was ...
I love cars, and I have bought many. this has being my third purchased of Porsche. I have dealt with a lot of dealerships and sales people. Jim Mohrfield and Porsche of the Village are the best I have ever dealt with. He is awsome and very friendly.
My purchase was a long distance/sight unseen purchase of a used Cayman. The process was incredibly simple and the car was absolutely as described by the dealership. I picked up the car early morning after the dealership picked me up from the airport. Jim had all the paperwork complete and I was less than 30 mins completing the transaction and on the road for a long 7 hr drive. Much appreciated!! I change cars every 3 years or so and I look forward to another visit to their dealership. Thanks again Jim
I love cars, and I have bought many. I just purchased my sixth Porsche. I have dealt with a lot of dealerships and sales people. Jim Mohrfield and Porsche of the Village are the best I have ever dealt with. They were exceptionally friendly, professional and efficient. They made the experience of buying a car fast, and painless.
Jim was very helpful and accommodating. The car is perfect and the price was fair. The transaction was very smooth and well organized. I'm a happy customer.
I bought a Panamera Turbo S from Jim Mohrfield -- he was responsive, knowledgeable, and fair. I was out of state, so he also helped arrange the shipping. I've purchased a number of high-end cars, and this was the easiest and most enjoyable experience I've had. Highly recommended.
Porsche of The Village had best price on vehicle I was looking for. It was delivered from Cincinnati with basically no hick ups. There were a few issues that they took care (or are in process thereof). Sales rep was easily accessible and helpful at all times. I would buy from them again.
Jim Mohrfield made my buying experience seamless. Jim is a practitioner of exceptional customer service and I will definitely be doing business with him again in a couple of years. Jim is a true professional. Respectfully, Ray Mierins
From the very start Jim was great. He responded quickly when ever we had questions/concerns about our purchase. He was honest and upfront and didnt make us feel uncomfortable about anything. Considering we purchased our Porsche "blind", we were forced to trust Jim 100% with everything and we are satisfied. Thanks for all of your help Jim!
Working with Jim was a real pleasure as he made the buying process an easy and fun one. Living in New York and never seeing the car, Jim was extremely honest and accurate about describing the car. He helped me obtain a wonderful interest rate on the loan financing and selected a terrific transporter for the car. Besides giving me a very fair price, he was very accomodating throught the whole process and has always available to answer my questions. I would certainly recommend Jim in buying a car at 3 village dealership
Dear Porsche of the Village, I just wanted to send a note to you thanking your Team for doing an amazing job in getting me and my wife into two very sweet vehicles (Boxster and Cayenne). I just relocated from Australia to the Columbus area 3 weeks ago and my wife and I were in need of vehicles. Porsche was always on the top of my list, but my wife was still weighing her options with the other brands. We went to some local dealerships in the Columbus area and at the same time, I sent out e-mails to the various ...
Negotiated the transaction via email and telephone. Flew to Cincinnati from Dallas to purchase the car and drive it back to Dallas. Experience could not have been better. Love those honest mid-westerners! Jim was great to work with and a real gentleman.
Jim was excellent during the entire purchase process. Very easy to work with and very thorough. We are out of state and he was very helpful in setting up the entire shipping and state transfer title. Will definitely come back for future needs!
I recently bought a used 911 Turbo S online from Jim. Transaction was seamless. Car was as described and delivered on time with all paperwork in order.
Great (Long Distance) experience...all went without a hitch. Delighted to offer any endorsement. Jim was a pleasure to deal with...first class operation. Thanks
While surfing the net for a car I came across Porsche Of The Village. What intrigued me was the number of cars available that was indoors. To me what better way to present a clean good picture of a car than to have it undercover. I contacted the dealer to check out a car I found on their site. Upon arriving at the dealership I was impressed the the cleanliness of the facility and it's content (cars). I meant Jim Morhfield, whom greeted me with a sincere welcome. Once he showed me the car I had in question I ...
Absolutely first rate service! I dealt with Jim Mohrfield and he is an absolute professional. Post-sale responsiveness and attention to detail, communication is great. I will do business with them again.
Jim was reasonable with pricing a used 2011 Cayman s, fair price, and car was well represented in its description. Dealer accommodated my travel with ground transportation from airport. All sales and service were friendly and knowledgeable.
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